FAQs

FAQs

Are you NICEIC registered and fully certified?

Yes, we are a NICEIC Registered Electrical Contractor. Our team is fully certified and continually trained to ensure the highest standards of safety and quality in every project we undertake.

Are your electricians insured and fully vetted?

Yes, every member of our team is fully insured, certified, and thoroughly vetted, giving you peace of mind that your property is in the hands of experienced professionals.

Can you help with rewiring or upgrading my home’s electrical system?

Yes, we specialise in modernising electrical systems. Whether you need a complete rewiring, fuse board upgrades, or additional circuits for new appliances, our experienced team ensures your home is safe, efficient, and up-to-date with current standards.

Do you offer energy-efficient or smart electrical solutions?

Yes, we help upgrade your property with energy-efficient lighting, smart home installations, and other innovative solutions that enhance performance and reduce energy costs.

Do you offer free quotes for your services?

Absolutely. We provide no-obligation, free quotes on all our electrical services. Our aim is to help you understand the scope of work and costs upfront, ensuring transparency and confidence in your decision.

Do you offer ongoing maintenance or service contracts?

Absolutely. We provide regular maintenance and service contracts tailored to your needs, ensuring your electrical systems remain in top condition throughout the year.

How do I book a service or request a free quote?

Getting in touch is easy—simply call us or fill out our online form to request a free, no-obligation quote, and we’ll promptly schedule a visit to provide all the information you need.

How do you ensure safety during installations and repairs?

Safety is our top priority. Our certified team follows strict industry protocols, uses high-quality materials, and adheres to all current safety standards and regulations on every job.

How do you handle any issues or concerns after a job is completed?

Customer satisfaction is key to our business. If you have any concerns post-service, our friendly team is always available to address issues promptly and ensure your complete satisfaction.

How quickly can you respond to an emergency callout?

Your safety is our top priority. We offer rapid emergency callout services, with our team on standby to respond swiftly to any electrical issues. Just give us a call, and we’ll be there as soon as possible to resolve your problem.

How quickly can you schedule a service or inspection?

We understand that electrical issues need prompt attention. Our team offers flexible scheduling, with emergency callouts available and routine appointments arranged at your convenience.

What electrical services do you offer?

We provide a comprehensive range of electrical solutions for homes, businesses, and industrial sites. Our services include domestic and commercial installations, rewiring, fuse board upgrades, socket and switch replacements, fire system installations, data cabling, and more. We’re also experienced in EV charger installations to keep you powered for the future.

What makes TSM Electrical Services different from other electricians?

Founded by local expert Tom Midwinter in 2011, TSM Electrical Services is built on trust, reliability, and quality workmanship. We combine personalised service with highly competitive rates and a commitment to using the latest technology and safety standards. Our loyal customer base across domestic, commercial, and industrial sectors speaks to our proven track record.

What payment methods do you accept?

We offer a variety of payment options, including credit/debit cards, bank transfers, and in some cases, financing options to ensure our services are accessible and convenient.

What should I expect during an electrical inspection or EICR?

Our inspections are thorough and detailed. We evaluate your entire system for safety, efficiency, and compliance, then provide a clear report outlining any necessary improvements or upgrades.

What types of properties do you work on?

We service a wide range of properties—from residential homes and apartments to commercial buildings and industrial sites—ensuring that all electrical systems are safe and efficient.

Which areas do you serve?

We proudly serve Kenilworth, Warwick, Leamington Spa, and the surrounding areas. As a local business, we’re committed to providing top-quality electrical services to our community.